99 Bikes Mount Roskill – Hours, Services & Trade-In Guide

There’s a reason why cyclists in Auckland keep returning to a certain bike shop on Carr Road. 99 Bikes Mount Roskill combines a full-service workshop, a trade-in program, and a free community maintenance class to make cycling approachable for everyone.

Opening Hours: Mon–Sat 9am–6pm, Sun 10am–5pm ·
Parking: 50+ car parks at the back ·
Workshop Service: Open 7 days for all bike types ·
Customer Rating: 4.7 / 5 (202 reviews) ·
Free Maintenance Class: Hosted periodically – check events.humanitix.com

Six key facts, one pattern: 99 Bikes Mount Roskill focuses on making bike ownership convenient through extended hours, on-site repairs, and community events.

The pattern: accessibility is not a tagline here—it’s built into every operating decision the store makes.

Who is 99 Bikes owned by?

The Turner family ownership

• 99 Bikes is owned by the Turner family, an Australian cycling retail dynasty. The company operates stores across Australia and New Zealand, including the Mount Roskill location. (Bicycling Australia)

Recent increase in family control (2023)

• In July 2023, the Turner family took greater control of the business, consolidating their ownership stake. This move was reported by Bicycling Australia, citing the family’s long-term commitment to the brand. (Bicycling Australia)

The implication: the Turner family’s deeper control signals a stable, family-run operation rather than a corporate chain, which may appeal to local customers who value personal service.

What are the opening hours and location of 99 Bikes Mount Roskill?

Address and parking

• Address: 8 Carr Road, Mount Roskill, Auckland 1042, New Zealand. The store is located just off the southwestern motorway, on the corner of Hayr Road and Carr Road. (99 Bikes NZ – Mount Roskill store page)
• Parking: “ample” parking at the rear, with nearby bus stops for public transport. The store page claims 50+ car parks, and the Instagram bio confirms “50+ car parks at the back.” (Instagram @99bikesmountroskill)

Store hours of operation

• The official Mount Roskill store page lists hours: Monday–Friday 8:30am–5:00pm, Saturday 9:00am–5:00pm, Sunday 10:00am–5:00pm. However, the Auckland stores page shows Monday–Friday 9:00am–6:00pm, Saturday 9:00am–5:00pm, Sunday 10:00am–5:00pm. (store page; Auckland stores page)
• Given the discrepancy, call ahead or use the 9am–6pm weekday window as a safer bet. The store is open 7 days regardless. (99 Bikes NZ)

Contact information

• Phone: +64 9 625 7029. Email: mount.roskill@99bikes.co.nz. (99 Bikes NZ)

The catch: the hour mismatch is minor but worth flagging. If you’re planning an after-work visit, weekday hours until 6pm (per the Auckland page) are more likely than 5pm.

What bikes and services does 99 Bikes Mount Roskill offer?

Bikes for every rider

• 99 Bikes positions itself as “The World’s Most Approachable Bike Stores.” The Mount Roskill branch sells mountain, road, hybrid, kids, and e-bikes, though the specific brands carried are not listed on the store page. (99 Bikes NZ)

Trade-in program

• The 99 Bikes trade-in program is currently confirmed only for selected stores in Queensland, Australia. As of this writing, the Mount Roskill store page does not explicitly mention local trade-ins. However, the Australian trade-in page states that trade-in value is provided as in-store credit (valid at any 99 Bikes location within Queensland). (99 Bikes AU – Bike Trade In)
• What this means for New Zealand customers: it’s unclear whether the program has been extended to NZ stores. Contact the store directly for the latest policy.

Workshop repairs and maintenance

• The Mount Roskill store has an on-site bicycle mechanic and a full-service workshop, open 7 days for all bike brands and styles. (99 Bikes NZ)

Free community maintenance classes

• 99 Bikes Mount Roskill hosts free maintenance classes, ticketed through Humanitix. The events cover basic bike care and are part of the store’s community outreach. (Humanitix)

Why this matters: the combination of a seven-day workshop and free classes lowers the barrier for new cyclists, making the store a practical hub rather than just a sales point.

Confirmed facts vs. what’s still unclear

What the store says about itself

“The World’s Most Approachable Bike Stores.”

99 Bikes website tagline

“Workshop Open 7 Days | A Bike for Everyone | 50+ car parks at the back.”

Instagram bio of @99bikesmountroskill

The pattern: the store’s messaging leans heavily on accessibility — hours, parking, workshop availability, and community events all reinforce the same promise: this is a place for every kind of rider.

For Auckland cyclists looking for a reliable, family-run bike shop with real workshop support, 99 Bikes Mount Roskill delivers on most fronts. The main trade-off: if you’re hoping for a trade-in on your old bike, call ahead to confirm local eligibility — or plan a trip to Queensland where the program is confirmed. Either way, the seven-day workshop and free maintenance class make it a smart choice for anyone who wants to ride more and worry less.

Frequently asked questions